Privacy Policy

Effective Date: January 26, 2025

Welcome to thepregnancypalace.com. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our website and services.

1. Data Controller

The data controller for the processing of your personal data is:

  • Business Name: The Pregnancy Palace
  • Address: Privada de cedros Ext. 2 Int. 7, col. Santa Cruz Acalpixca, delegación o municipio Xochimilco, c.p. 16500, CDMX
  • Email: thepregnancypalace@gmail.com

2. Data We Collect

A. Personal Data

We collect the following personal data that you provide directly when using our website:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party services)

B. Usage Data

We collect information automatically when you visit our website, such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited, duration of visits, and actions taken on the website

C. Cookies

We use cookies and similar technologies to enhance your experience.

Cookies are files with small amounts of data wich may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Tracking tecnologies also used are beacons, tags, and scripts to collect and track information to improve and analyse our Service.

3. Purposes of Data Processing

Your personal data will be processed for the following purposes:

  1. Order Processing: To process and ship your orders.
  2. Customer Support: To provide assistance and respond to your inquiries.
  3. Marketing (with Consent): To send newsletters, promotional offers, or other marketing content.
  4. Website Optimization: To analyze website usage and improve user experience.
  5. Legal Compliance: To comply with applicable laws and tax regulations.

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following lawful grounds:

  • Contractual Necessity: To fulfill your orders and provide the requested services.
  • Consent: Where you have explicitly agreed to receive marketing communications.
  • Legal Obligation: To comply with laws and regulations.
  • Legitimate Interests: To improve our website and services.

5. Sharing of Data

Your data may be shared with trusted third parties under the following circumstances:

  • Payment Processors: For secure transaction processing.
  • Shipping Partners: To deliver your purchases.
  • Analytics Providers: To monitor and enhance website functionality.
  • Authorities: To comply with legal obligations or respond to valid requests.

We ensure that any third party involved in processing your data adheres to GDPR and implements appropriate security measures.

6. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate protections are in place, such as standard contractual clauses approved by the European Commission.

7. Data Retention

Your personal data will only be retained as long as necessary for the purposes outlined in this policy or as required by law. For example:

  • Data related to purchases will be retained for tax and legal purposes for up to 6 years.
  • Marketing data will be retained until you withdraw consent.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  1. Access: Request a copy of the personal data we hold about you.
  2. Rectification: Correct inaccurate or incomplete data.
  3. Erasure: Request deletion of your data under certain circumstances (“right to be forgotten”).
  4. Restriction: Limit how your data is processed in certain situations.
  5. Portability: Receive your data in a structured, commonly used, machine-readable format.
  6. Objection: Object to processing based on legitimate interests or direct marketing.
  7. Withdrawal of Consent: If processing is based on consent, you can withdraw it at any time.

To exercise these rights, email us at thepregnancypalace@gmail.com. We may request verification to confirm your identity.

9. Security Measures

We implement technical and organizational measures to safeguard your personal data, including:

  • Data encryption
  • Secure storage solutions
  • Regular system monitoring and testing

10. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights under GDPR, please contact us:

  • Business Name: The Pregnancy Palace
  • Email: thepregnancypalace@gmail.com
  • Address: Privada de cedros Ext. 2 Int. 7, col. Santa Cruz Acalpixca, delegación o municipio Xochimilco, c.p. 16500, CDMX

This Privacy Policy ensures compliance with the GDPR and outlines our commitment to protecting your personal data.